OK sir, what problem are you having
I can't open my email, right.
Okaaay, how do y...
It, right, downloads them, right, 1 of 7, right, but I just can't open them.
*BLINK* err... perhaps you have a filter that's deleting them?
no, right I can see them, right, but when I double click on them, right - oh. It's working now.
OK? thank you sir